Terms of Service

The app

Boutique Drop is free to install and use. You import products from our warehouse into your Shopify store, sell them at whatever price you choose, and we ship each order for you.

What you pay — dropship orders

When one of your customers buys an imported product, we charge the card you saved for the wholesale cost of the items plus $7.95 shipping and $1.99 for each additional item in the order. There is no order minimum and no cut of your sales.

You can choose to have every order charged automatically, or to approve each charge yourself on the Orders page. Nothing ships until the charge succeeds.

What you pay — wholesale orders

Wholesale orders you place for your own stock have a $150 minimum and $15 flat shipping, free over $250. Your card is charged at checkout.

Shipping and fulfillment

Orders ship blind from Dallas, Texas in plain packaging with no Boutique Drop or supplier branding. Shipments are delivered to your customers within 5–7 business days. Tracking is emailed to your shopper for web orders, or written back to the matching order in your Shopify admin automatically.

Stock and pricing

Stock counts are synced from our warehouse and we hold back a small safety buffer per size so your store does not oversell. Item costs can change with supplier costs; the cost shown in the app at the time of import or order is the cost you pay for that order.

Returns

Unworn items in their original packaging can be returned within 14 days of shipment. You pay the return shipping to our Dallas warehouse. Once the return arrives and passes inspection, we refund your card minus a $7.50 restocking fee.

Start a return from the Returns tab in your Boutique Drop account — pick the order, tell us why, and we email you when it's approved with the return address.

Damaged, missing or incorrect items are always on us: report it in the Returns tab of your account within 2 days of delivery with the order number and photos; our team reviews it and makes it right.

Returns apply to dropship orders only — wholesale orders are final sale.

This policy covers purchases you make from us. You set your own returns policy with your own customers.

Your responsibilities

You set your own retail prices, handle your own customer service and returns policy, and are responsible for collecting and remitting your own sales tax. You may not resell our product photography or descriptions outside your own store listings.

Failed charges

If a charge fails, the order is held and we email you the reason. We retry a limited number of times. Held orders release as soon as a working card is on file.

Cancellation

You can uninstall the app from your Shopify admin at any time. Uninstalling stops all imports, syncing and future charges. Orders already charged still ship.

Contact

Pear Systems Group, Dallas, Texas, United States — contact us through Help & support in your account.